Answering Common Questions

Frequently asked questions (FAQs) to help you find quick answers.

FAQs

• Support Request Severity
• How does Impossible Cloud handle aborted or non-completed multipart uploads (MPUs)?
• Impossible Cloud Public IP Addresses for Firewall Whitelists
• How can I collect an HAR log?
• What are the rules for naming buckets?
• What are the rules for setting a password?
• Why can I only see 'buckets' and 'keys' in the menu of the storage console?
• Why is a Storage Account Still "Pending Deletion" in Impossible Cloud Management Console?
• What is Impossible Cloud Fair Egress Policy?
• How does Impossible Cloud handle tax collection?
• How does Impossible Cloud pricing work?

Common errors

• Error while creating a bucket
• Error "You reached the limit of max keys per user. A user can have up to 10 keys."
• Cannot remove bucket [name]. The bucket you tried to delete is not empty. You must delete all versions in the bucket.
• I can delete objects despite object lock & retention enabled